FAQ

Deposit and withdrawal

How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Mar 20, 2025105,902
How do I make a withdrawal? (web)
Published on Aug 22, 2023Updated on Apr 1, 20251,165
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Apr 1, 202547
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Apr 1, 202511,215
How do I make a deposit? (web)
Published on Aug 13, 2023Updated on Mar 26, 20254,149
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Apr 1, 20253,520
How do I check my deposit progress?
Published on Aug 13, 2023Updated on Mar 26, 20256,502
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Apr 1, 202547,931
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Apr 1, 202516,319
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on May 10, 2023Updated on Apr 1, 2025166
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Apr 1, 2025115
How do I select the correct network for my crypto withdrawals and deposits?
Published on Aug 22, 2023Updated on Apr 1, 202519,159
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on Apr 1, 2025284
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on Sep 26, 2023Updated on Apr 1, 20251,026
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Apr 1, 20254,981

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