FAQ

Deposit and withdrawal

Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Nov 10, 202426
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Oct 4, 2024477
Crypto profit & loss analysis (PnL) FAQ
Published on Aug 22, 2023Updated on Dec 22, 202357
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on May 10, 2023Updated on Nov 11, 2024163
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on Oct 9, 20241,284
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Oct 20, 2024253
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on Sep 26, 2023Updated on Oct 30, 2024554
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Nov 12, 20244,286
How do I check the number of block confirmations? (web)
Published on Aug 22, 2023Updated on Nov 5, 202482
How do I check the number of block confirmations? (app)
Published on Aug 22, 2023Updated on Nov 5, 2024181
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Oct 4, 202413,634
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Oct 28, 20249,791
Travel Rule FAQ
Published on Jul 20, 2023Updated on Nov 17, 2024593
How do I find my deposit address and tag/memo/comment?
Published on Aug 22, 2023Updated on Nov 20, 202433,811
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Jun 3, 2024103
Showing 1-15 of 52 articles