FAQ
Account management and security
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 202528
- How do I register an account on OKX?Published on May 23, 2024Updated on Apr 1, 202518,645
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Apr 11, 20258,421
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Apr 16, 20252,842
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Apr 1, 20253,342
- How do I change my email?Published on Sep 6, 2023Updated on Apr 11, 20253,194
- How do I change my phone number?Published on Sep 7, 2023Updated on Apr 1, 202511,418
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Apr 1, 202512,609
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 1, 202512,017
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Apr 1, 20251,532
- How do I download my account statements?Published on Nov 6, 2024Updated on Apr 1, 202517
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025365
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Apr 3, 2025329
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Apr 1, 2025315
- How do I change my login password?Published on Aug 22, 2023Updated on Apr 1, 202517,040
1
2