FAQ
Account management and security
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Mar 20, 202510
- How do I register an account on OKX?Published on May 23, 2024Updated on Apr 1, 202518,074
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Apr 1, 20258,311
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Apr 1, 20252,708
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Apr 1, 20253,293
- How do I change my email?Published on Sep 6, 2023Updated on Apr 1, 20253,151
- How do I change my phone number?Published on Sep 7, 2023Updated on Apr 1, 202511,273
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Apr 1, 202512,352
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 1, 202511,921
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Apr 1, 2025239
- How do I download my account statements?Published on Nov 6, 2024Updated on Apr 1, 202514
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025364
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Mar 27, 2025323
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Apr 1, 2025313
- How do I change my login password?Published on Aug 22, 2023Updated on Apr 1, 202516,867
1
2