Support center

Here to help you 24/7

Self-services

Change authenticator app

Change authenticator app

Verify official channels

Verify official channels

Check OKX system status

Check OKX system status

Change phone number

Change phone number

Change email address

Change email address

Change login password

Change login password

Freeze account

Freeze account

Close account

Close account

Top questions

View more

How do I secure my exchange account?
Updated on Nov 1, 2024189
How do I change my login password?
Updated on Nov 14, 202415,173
What is OKX keyless wallet?
Updated on Nov 12, 2024133
Do I need to pay fees for deposit and withdrawal?
Updated on Nov 12, 20244,229
How do I manually update my OKX Web3 extension wallet?
Updated on Sep 28, 2024931

Getting started

View more

A beginner's guide to identity verification
Updated on Oct 19, 20244,961
How do I link an authenticator app?
Updated on Nov 14, 202411,456
What's demo trading and how do I use it?
Updated on Nov 3, 2024340
How do I create/import an OKX wallet?
Updated on Oct 26, 2024888
How do I make a deposit? (app)
Updated on Nov 11, 202456,123

FAQ

View more

Account, security, and verification
Account management and security
Manage your personal info, account status, and security settings
Institutional verification
Everything you need to know about institutional verification
Individual verification
Get started with your individual verification
Risk and fraud
Fraud prevention
Explore further on recognizing fraudulent activity, fraudulent accounts, and the appropriate actions to take during or after encountering fraud
Account and wallet safeguard measures
Learn about methods and preventative measures for scams targeting accounts and wallets
Deposit and withdrawal
Crypto deposit
Deposit crypto into your account to get started
Crypto withdrawal
Withdraw your crypto to other platforms with ease
Cash deposit
Deposit fiat currency into your OKX account
Proof of reserves
Verify OKX reserves and check if your assets are included
Cash withdrawal
Withdraw fiat currency to your bank account
Trading
Convert
Convert crypto without fees and slippage
Liquid marketplace
Trade large amounts on spot, futures, and options OTC
Spot trading
Buy and sell crypto at the current market price
Trading general info
Basic concepts and tips for traders
Web3 wallet
Wallet
Explore the Metaverse with your own wallet
DApp tutorial
Access DApp using your OKX Wallet
Discover
Explore all popular DeFi, DEX, GameFi, NFT, news feeds and supplementary tools
DeFi
Find the best opportunities to grow your portfolio and start earning
Marketplace
Explore the world of NFTs and start your collection
Trade
Swap and bridge at the current or specific market price
Others
Miscellaneous
Common questions for other topics
OKTC
Use or build DApps on the OKT Chain

Announcements

View more

New listings
Delistings
Trading updates
Deposit/withdrawal suspension/resumption
Web3
Earn

Product documents

View more

Introduction to basic trading rules
Risk management
Spot & margin trading
Perpetual futures
Expiry futures
Trading bots