- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 20 Mar 2025
- How do I start onboarding as an institutional user?Published on 10 Oct 2024Updated on 26 Feb 202516
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 26 Feb 202527
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 26 Feb 202519
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 17 Feb 202515
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 17 Feb 20252
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 17 Feb 20258
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 23 Mar 20258,223
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 23 Mar 20253
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 27 Feb 202545
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 23 Mar 20252,613
- What onboarding information is required for a Trust?Published on 13 Oct 2023Updated on 17 Feb 202590
- What onboarding information is required for a Publicly Traded Company?Published on 13 Oct 2023Updated on 18 Feb 202566
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 26 Feb 2025107
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 26 Feb 202534