FAQ
Institutional onboarding
- How do I start onboarding as an institutional user?Published on 10 Oct 2024Updated on 30 Jan 202510
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 30 Jan 202522
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 30 Jan 202513
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 4 Feb 20252
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 4 Feb 20251
- How do I know what my institution type is?Published on 13 Oct 2023Updated on 4 Feb 202558
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 4 Feb 2025
- What onboarding information is required for a privately owned financial institution?Published on 13 Oct 2023Updated on 4 Feb 202555
- What onboarding information is required for a privately owned company?Published on 13 Oct 2023Updated on 4 Feb 2025161
- What onboarding information is required for a family office?Published on 13 Oct 2023Updated on 4 Feb 202534
- What onboarding information is required for the non-profit organization (NPO)?Published on 13 Oct 2023Updated on 4 Feb 202544
- What onboarding information is required for a Trust?Published on 13 Oct 2023Updated on 4 Feb 202580
- What onboarding information is required for the government-owned enterprise?Published on 13 Oct 2023Updated on 4 Feb 202540
- What onboarding information is required for a Publicly Traded Company?Published on 13 Oct 2023Updated on 4 Feb 202555
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 30 Jan 2025102
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