FAQ

Deposit and withdrawal

How do I make a deposit? (app)
Published on 22 Aug 2023Updated on 3 Apr 2025107,647
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 7 Apr 20253,566
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on 21 Oct 2024Updated on 1 Apr 202547
Why hasn't my deposit been credited?
Published on 1 Sept 2023Updated on 1 Apr 202511,310
How do I make a deposit? (web)
Published on 13 Aug 2023Updated on 3 Apr 20254,195
How do I make a withdrawal? (web)
Published on 22 Aug 2023Updated on 7 Apr 20251,192
How do I check my deposit progress?
Published on 13 Aug 2023Updated on 3 Apr 20256,586
How do I find my deposit address and tag/memo/comment?
Published on 22 Aug 2023Updated on 10 Apr 202548,654
Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 1 Apr 202516,508
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on 10 May 2023Updated on 1 Apr 2025166
What should I do if my withdrawal isn't successful?
Published on 17 Oct 2024Updated on 1 Apr 2025118
How do I select the correct network for my crypto withdrawals and deposits?
Published on 22 Aug 2023Updated on 1 Apr 202519,241
What should I do if the other platform didn't receive my withdrawal?
Published on 18 Oct 2024Updated on 9 Apr 2025300
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on 26 Sept 2023Updated on 1 Apr 20251,051
Do I need to pay fees for deposit and withdrawal?
Published on 1 June 2023Updated on 9 Apr 20255,022

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