FAQ

Deposit and withdrawal

How do I make a deposit? (app)
Published on 22 Aug 2023Updated on 20 Mar 2025105,236
How do I make a withdrawal? (web)
Published on 22 Aug 2023Updated on 19 Mar 20251,158
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on 21 Oct 2024Updated on 26 Feb 202547
Why hasn't my deposit been credited?
Published on 1 Sept 2023Updated on 21 Mar 202511,174
How do I make a deposit? (web)
Published on 13 Aug 2023Updated on 26 Mar 20254,127
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 28 Feb 20253,503
How do I check my deposit progress?
Published on 13 Aug 2023Updated on 26 Mar 20256,468
How do I find my deposit address and tag/memo/comment?
Published on 22 Aug 2023Updated on 20 Mar 202547,636
Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 5 Mar 202516,256
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on 10 May 2023Updated on 27 Feb 2025166
What should I do if my withdrawal isn't successful?
Published on 17 Oct 2024Updated on 28 Feb 2025115
How do I select the correct network for my crypto withdrawals and deposits?
Published on 22 Aug 2023Updated on 20 Mar 202519,121
What should I do if the other platform didn't receive my withdrawal?
Published on 18 Oct 2024Updated on 28 Feb 2025284
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on 26 Sept 2023Updated on 28 Feb 20251,016
Do I need to pay fees for deposit and withdrawal?
Published on 1 June 2023Updated on 27 Feb 20254,968

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