- Guide to ID and selfie photos for identity verificationPublished on 13 Oct 2023Updated on 27 Feb 20258,796
- Why is my account frozen?Published on 22 Aug 2023Updated on 27 Feb 202519,154
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 24 Nov 20241,054
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 15 Jan 2025410
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 31 Dec 20246,086
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 21 Feb 202529
- How do I submit my proof of address (POA) in Saudi Arabia?Published on 12 June 2024Updated on 28 Jan 2025113
- How do I verify an individual account from Mexico?Published on 25 Sept 2023Updated on 11 Mar 202596
- How do I close my account? (app)Published on 22 Aug 2023Updated on 27 Jan 2025772
- How do I close my account? (web)Published on 22 Aug 2023Updated on 21 Feb 2025395
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 25 Mar 2025508