FAQ
Institutional verification
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 29 Dec 202415
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 15 Jan 202521
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 15 Jan 202513
- How do I start onboarding as an institutional user?Published on 10 Oct 2024Updated on 20 Oct 20249
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 19 Jan 202598
- Which proof of address (POA) is acceptable for institutional verification?Published on 13 Oct 2023Updated on 16 Jan 2025134
- How do I verify as a privately owned financial institution?Published on 13 Oct 2023Updated on 9 Jan 202554
- How do I verify as a trust?Published on 13 Oct 2023Updated on 4 Dec 202477
- How do I verify as a privately owned operating company?Published on 13 Oct 2023Updated on 12 Oct 2024150
- How do I verify as a non-profit?Published on 13 Oct 2023Updated on 12 Oct 202442
- How do I verify as a government-owned enterprise?Published on 13 Oct 2023Updated on 9 Oct 202436
- What's my company type and which documents should I prepare?Published on 13 Oct 2023Updated on 9 Oct 202452
- How do I verify as a private investment vehicle or family office?Published on 13 Oct 2023Updated on 9 Oct 202433
- How do I verify as a publicly traded company?Published on 13 Oct 2023Updated on 2 Oct 202449
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