FAQ

Deposit and withdrawal

Why is there a minimum deposit amount for non-BTC?
Published on Oct 16, 2024Updated on Feb 26, 202511
What should I do if I deposit BTC less than minimum amount?
Published on Oct 15, 2024Updated on Feb 26, 202514
Why is there a minimum amount to deposit BTC?
Published on Oct 15, 2024Updated on Feb 26, 20255
Where can I find the minimum BTC amount required for deposits?
Published on Oct 15, 2024Updated on Feb 26, 202515
Why is my deposit locked?
Published on Dec 19, 2023Updated on Feb 26, 2025744
Why is my deposit/withdrawal suspended?
Published on Aug 31, 2023Updated on Feb 26, 2025573
How do I deposit Bitcoin (BTC) with OKX’s lightning network?
Published on Aug 22, 2023Updated on Mar 11, 20251,225
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Feb 26, 2025216
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on Apr 29, 2024Updated on Feb 26, 202596
How do I verify assets in the OKX Merkle tree? (Merkle Tree V1)
Published on Mar 21, 2023Updated on Feb 26, 202569
How do I verify OKX's ownership and balance of the wallet address？
Published on Sep 26, 2023Updated on Feb 26, 2025888
How do I verify assets in the OKX Merkle tree? (Merkle Tree V2)
Published on Mar 21, 2023Updated on Feb 26, 202530
How do I trade crypto with TRY on OKX?
Published on May 7, 2024Updated on Oct 2, 202410
How do I request an increase in BRL deposit and withdrawal limits?
Published on Dec 15, 2023Updated on Mar 11, 202536
Introducing cash deposits and withdrawals
Published on Nov 16, 2023Updated on Mar 6, 2025340

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