Account management and security

How do I update my login password?

Published on Aug 22, 2023Updated on Sep 24, 20248

How do I reset Two-factor authentication (2FA)?

Published on Sep 15, 2023Updated on Nov 20, 20243,647

How do I freeze my account? (web)

Published on Aug 22, 2023Updated on Oct 19, 2024338

How do I create passkeys? (web)

Published on Aug 16, 2023Updated on Oct 21, 20241,040

How do I download my account statements?

Published on Nov 6, 2024Updated on Nov 8, 20242

Why is my account frozen?

Published on Aug 22, 2023Updated on Nov 11, 202414,371

How do I link an authenticator app?

Published on Aug 29, 2023Updated on Nov 19, 202411,468

How do I create passkeys? (app)

Published on Aug 16, 2023Updated on Nov 15, 20243,520

How do I register for an OKX account?

Published on Sep 6, 2024Updated on Sep 6, 20246

How do I register an account on OKX?

Published on May 23, 2024Updated on Nov 20, 202410,707

How do I freeze my account? (app)

Published on Jul 11, 2024Updated on Sep 24, 2024

How do I change my email?

Published on Sep 6, 2023Updated on Nov 11, 20242,687

How do I update my email?

Published on Sep 6, 2023Updated on Sep 24, 2024

How do I authorize a new device when I log in?

Published on Aug 31, 2023Updated on Nov 20, 202410,933

What is sub-account?

Published on Aug 22, 2023Updated on Nov 19, 20241,307

FAQ