FAQ
Account management and security
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 2025121
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jul 11, 20251,463
- How do I register an account on OKX?Published on May 23, 2024Updated on Jun 10, 202521,105
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Jun 17, 202513,762
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Jul 9, 20259,176
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Apr 30, 20253,382
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 20, 20253,580
- What is sub-account?Published on Aug 22, 2023Updated on Apr 1, 20251,587
- How do I change my email?Published on Sep 6, 2023Updated on Jun 17, 20253,461
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jun 17, 20252,136
- How do I change my phone number?Published on Sep 7, 2023Updated on Jun 17, 202512,341
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 1, 202512,510
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 8, 20257,364
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Jun 20, 20253,211
- How do I download my account statements?Published on Nov 6, 2024Updated on Jul 16, 202527