FAQ
Account management and security
- How do I change my login password?Published on 22 Aug 2023Updated on 23 Dec 202415,862
- How do I update my login password?Published on 22 Aug 2023Updated on 24 Sept 202416
- How do I reset Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 23 Dec 20243,969
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 19 Oct 2024351
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 21 Oct 20241,110
- How do I download my account statements?Published on 6 Nov 2024Updated on 25 Dec 20245
- Why is my account frozen?Published on 22 Aug 2023Updated on 11 Nov 202416,105
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 25 Dec 202411,979
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 15 Nov 20243,795
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 24 Nov 2024729
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 20 Dec 2024367
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 20 Dec 20242
- How do I register for an OKX account?Published on 6 Sept 2024Updated on 6 Sept 202410
- How do I register an account on OKX?Published on 23 May 2024Updated on 4 Dec 202413,409
- How do I close my account? (app)Published on 22 Aug 2023Updated on 9 Dec 2024728
1
2