FAQ
Account management and security
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 202528
- How do I register an account on OKX?Published on 23 May 2024Updated on 1 Apr 202518,559
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 11 Apr 20258,413
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 16 Apr 20252,829
- How do I update my login password?Published on 22 Aug 2023Updated on 1 Apr 202524
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 1 Apr 20253,332
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,514
- How do I change my email?Published on 6 Sept 2023Updated on 11 Apr 20253,188
- How do I change my phone number?Published on 7 Sept 2023Updated on 1 Apr 202511,405
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 1 Apr 202512,569
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 1 Apr 202512,010
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 1 Apr 20251,330
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 1 Apr 20251,460
- How do I download my account statements?Published on 6 Nov 2024Updated on 1 Apr 202517
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 1 Apr 2025365