FAQ
Individual verification
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 1 Apr 20251
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 1 Apr 202518
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 1 Apr 202567
- How do I verify an individual account?Published on 25 Sept 2023Updated on 3 Apr 202525,571
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 1 Apr 2025177
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 1 Apr 202540
- How do I submit my proof of address (POA)?Published on 5 Sept 2023Updated on 1 Apr 2025647
- How do I get my individual account verified?Published on 7 Aug 2024Updated on 1 Apr 202518
- Why did my identity verification fail?Published on 5 Sept 2023Updated on 1 Apr 20259,390
- Why did my identity verification fail?Published on 8 Aug 2024Updated on 1 Apr 202534
- A beginner's guide to identity verificationPublished on 25 Sept 2023Updated on 1 Apr 20255,860
- What documents are accepted as proof of sources of wealth and funds?Published on 2 Oct 2024Updated on 1 Apr 2025163
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 1 Apr 2025706
- Guide to ID and selfie photos for identity verificationPublished on 13 Oct 2023Updated on 1 Apr 20258,860
- How long does it take to complete my identity verification?Published on 4 Sept 2024Updated on 1 Apr 20251
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