FAQ
Individual verification
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 22 Jan 20251
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 26 Feb 202531
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 26 Feb 2025147
- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 26 Feb 202538
- How do I get my individual account verified?Published on 7 Aug 2024Updated on 15 Jan 202516
- How do I verify an individual account?Published on 25 Sept 2023Updated on 28 Jan 202523,978
- Why did my identity verification fail?Published on 5 Sept 2023Updated on 26 Feb 20258,093
- A beginner's guide to identity verificationPublished on 25 Sept 2023Updated on 28 Jan 20255,661
- Why did my identity verification fail?Published on 8 Aug 2024Updated on 21 Jan 202533
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 26 Feb 2025575
- What documents are accepted as proof of sources of wealth and funds?Published on 2 Oct 2024Updated on 21 Jan 2025137
- How long does it take to complete my identity verification?Published on 4 Sept 2024Updated on 5 Sept 20241
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 31 Dec 20243,799
- How do I submit my proof of address (POA)?Published on 25 Sept 2024Updated on 15 Jan 20253
- How do I verify my identity with Singpass?Published on 13 Sept 2024Updated on 28 Jan 20252
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