FAQ
Institutional onboarding
- How do I start onboarding as an institutional user?Published on 10 Oct 2024Updated on 1 Apr 202517
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 1 Apr 202529
- How do I check the status of my institutional verification?Published on 10 Oct 2024Updated on 1 Apr 202521
- Know Your Business (KYB) FAQPublished on 29 Jan 2025Updated on 1 Apr 202515
- Beneficial Ownership FAQPublished on 10 Oct 2024Updated on 1 Apr 20252
- Which types of institutions are supported by OKX?Published on 29 Jan 2025Updated on 1 Apr 202511
- What onboarding information is required for a Trust?Published on 13 Oct 2023Updated on 1 Apr 202592
- What onboarding information is required for a Publicly Traded Company?Published on 13 Oct 2023Updated on 1 Apr 202567
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 1 Apr 2025109
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 1 Apr 202534
- How do I know what my institution type is?Published on 13 Oct 2023Updated on 1 Apr 202584
- What onboarding information is required for a family office?Published on 13 Oct 2023Updated on 1 Apr 202546
- What onboarding information is required for a privately owned financial institution?Published on 13 Oct 2023Updated on 1 Apr 202575
- What onboarding information is required for the non-profit organization (NPO)?Published on 13 Oct 2023Updated on 1 Apr 202551
- What onboarding information is required for a privately owned company?Published on 13 Oct 2023Updated on 1 Apr 2025186
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