The key to unlocking access to your digital assets is through your account. That’s why account security equals asset protection. Like protecting capital on a trade using risk management, the highest level of asset protection comes from securing your account.Account security and asset protection is a serious business at OKX as we help monitor, secure, and strengthen your account and assets. But the best security is a partnership, and it starts with the account owner: you.
TL;DR
Secure your account with a second layer of protection using authenticator apps.
Add an anti-phishing code to spot real emails from OKX and avoid scams.
Review and remove unauthorized devices to ensure only you can access your account.
Create passwords with a mix of letters, numbers, and symbols to enhance security.
Limit withdrawals to verified addresses for extra protection.
Enable Two Factor Authentication (2FA)
Adding Two-Factor Authentication (2FA) is like putting a lock on your account, a lock that only you can open. SMS verification is popular for security and protection. However, authenticator apps (Google, Microsoft, LastPass Authenticator) are better because they offer more protection.By using 2FA, you’re adding a level of security that requires a second check to make sure no one can get into your account, even if they know your password.
Set your anti-phishing code
Phishing scams are getting more sophisticated, but once you know the signs, they can be easier to detect. We offer an anti-phishing code, making spotting real emails from fraudulent ones easier. After setting the anti-phishing code, the emails we send will contain the anti-phishing code you set.If an email is missing your anti-phishing code, you know it’s fake. This simple and quick step can help save you from scams.
Check connected devices
User Device Management lets you watch and manage every device that can access your account. You can add or remove any devices you don’t want to use, so you can only access your account.
Use strong passwords
Your password is your first layer of defense on OKX, so strong passwords increase your account security. We recommend using a mix of at least eight characters, including uppercase and lowercase letters, numbers, and special symbols to boost security.It’s best not to reuse passwords from other sites, especially for accounts linked to finances or personal information.
Allowlist: Withdrawals to trusted addresses
To keep your funds secure, we offer withdrawal address allowlist to limit where you can send funds. Adding trusted addresses to this list ensures that withdrawals can only go to verified destinations. For added security, each new address added requires email confirmation.
Beyond Standard Security
Your security is our priority. Here are a few ways and technologies we use to keep your account and assets safe.
Eagle Eye deepfake detection
Eagle Eye is an OKX proprietary AI surveillance technology that spots fake profiles and deepfakes. Eagle Eye helps verify IDs and keeps the platform safe, so only real people can join the community.
Machine translation
Our fraud detection technology uses machine translation to look at how individuals act and do things. It finds strange patterns and warns about possible scams.Alerts are sent to you if fraud is suspected. It supports Chinese and English, with other languages translated into English for analysis.
Stay informed with real-time alerts
Real-time alerts inform you about important account activities like logins, withdrawals, and critical changes. If anything unusual happens, you’ll be informed instantly, giving you the power to respond quickly to keep your account secure.
Optical Character Recognition (OCR)
We use Optical Character Recognition (OCR) to detect and verify text with images, comparing it to official documents to prevent fraud.
Transparent data policies you can trust
We clearly outline how we collect, use, and protect your data, giving you peace of mind.
The final word
We prioritize your protection by suggesting important measures such as activating Two-Factor Authentication (2FA) using authenticator apps, implementing an anti-phishing code to verify legitimate emails, managing connected devices, and creating strong, individual passwords.
You can improve security by allowlisting trusted withdrawal addresses to prevent unauthorized transfers. Beyond these measures, OKX employs advanced technologies like Eagle Eye for deepfake detection, Optical Character Recognition (OCR) for document verification, and machine translation for fraud analysis.
With real-time alerts for unusual account activity and transparent data policies, we’re committed to safeguarding your assets while empowering you to stay vigilant.
FAQ
What is the best way to secure my OKX account?
Enable Two-Factor Authentication (2FA) using authenticator apps for an extra layer of protection.
How can I identify phishing emails?
Set an anti-phishing code in your OKX account. Legitimate emails will include your code, helping you spot fake ones.
How do I manage devices connected to my account?
Use the User Device Management feature to review and remove unauthorized devices, ensuring only trusted ones can access your account.
What is a withdrawal address allowlist, and why should I use it?
An allowlist limits fund withdrawals to verified addresses, preventing unauthorized transfers and increasing security.
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