Futures Trading Upgrade 2.0, Downtime & Fee Adjustments

Published on Sep 5, 20183 min read
Dear valued customers,
The futures database upgrade has been completed at 22:05 Sep 5, 2018 (HKT). All futures trading services have been resumed. Thank you for your understanding and support.
Best regards,
OKX
22:05 Sep 5, 2018 (HKT)

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Dear valued customers,
A system upgrade will be performed from 21:41 Sep 5, 2018 (HKT) and is expected to last for 30 minutes. During the upgrade, all futures trading and related operations, including web & API ordering and margin adding, will be unavailable.
There will be further announcement when the upgrade is complete. If you encounter any problem, please reach out to our customer support.
Best regards,
OKX

21:41 Sep 5, 2018 (HKT)

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Dear valued customers,


Due to market volatility, the scheduled futures database upgrade will be postponed to 21:30 Sep 5, 2018 (HKT). Further announcement will be made when the upgrade commences. Please carry out neccessary preparation. We apologize for any inconvenience caused.


Best regards,

OKX

20:00 Sep 5, 2018 (HKT)

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Dear valued customers,

To provide you a better futures trading experience, we will upgrade our database from 20:00 to 20:30 Sep 5, 2018 (HKT). The upgrade is expected to last for approximately an hour, but it may be shortened or extended depending on circumstances. We will make separate official announcements when the upgrade starts and ends.

During the upgrade, you will NOT be able to perform any futures-related operations and trading, including placing orders, increasing position margin via website or API. Please make preparations such as increasing the position margin or closing positions in advance to avoid loss due to market volatility during the downtime.

Meanwhile, C2C and token trading will not be affected by the upgrade and will operate as usual. If you encounter any problem, please feel free to contact our customer service at Support Center or submit a ticket.

We are planning to perform a total of 4 futures database and service upgrades, which will significantly improve the system's performance, including the API trading efficiency, providing an exceptional trading experience to you.

At the same time, after completing the initial stage of technical upgrade, we will also lower the transaction fees for futures and token trading to lower the trading cost and increase the overall liquidity. You may see below for the updated fee schedule , which will be effective on 00:00 Sep 7, 2018 (HKT).

OKX New Fee Schedule (to be effective at 00:00 Sep 7, 2018, HKT):

Regards,
OKX