How do I submit my proof of address (POA)?

Go to Profile and select Verification to complete your verification in order to meet Know Your Customer (KYC) requirements.

What are the supported POA?

• Valid bank statements

• Tax form, tax statement, or tax return

• Pay stub that contains a residential address

• Valid rental agreement (the remaining tenure cannot be less than 2 months)

• Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.

• Insurance contract

• Government-issued letter

• Employer's certificate

• E-wallet statement

• Driver's license (optional - only if you select state ID as your ID type)

Note:

• The POA must be your residential address

• Your full name on the POA must match your legal name

• The POA must be issued within the last 3 months

• The POA must be a clear photo of your original POA or a PDF file of the original POA

• The POA must match the residential information you provided during your identity verification

• The acceptable types of POA may vary depending on the jurisdiction