How do I submit my proof of address (POA)?

Published on Sep 25, 2024Updated on Sep 25, 20242 min read

Go to Profile and select Verification to complete your verification in order to meet Know Your Customer (KYC) requirements.

What are the supported POA?

Valid bank statements
Tax form, tax statement, or tax return
Pay stub that contains a residential address
Valid rental agreement (the remaining tenure cannot be less than 2 months)
Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.
Insurance contract
Government-issued letter
Employer's certificate
E-wallet statement
Driver's license (optional - only if you select state ID as your ID type)

Note:

The POA must be your residential address
Your full name on the POA must match your legal name
The POA must be issued within the last 3 months
The POA must be a clear photo of your original POA or a PDF file of the original POA
The POA must match the residential information you provided during your identity verification
The acceptable types of POA may vary depending on the jurisdiction

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