FAQ

Institutional verification

How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
Published on Dec 12, 2024Updated on Dec 29, 20245
How do I check the status of my institutional verification?
Published on Oct 10, 2024Updated on Oct 20, 202410
How do I fix errors when submitting my institutional verification?
Published on Oct 10, 2024Updated on Oct 20, 202421
How do I start onboarding as an institutional user?
Published on Oct 10, 2024Updated on Oct 20, 20247
What attestation do we need to agree to when verifying as an institutional customer?
Published on Feb 5, 2024Updated on Oct 2, 202492
How do I verify as a trust?
Published on Oct 13, 2023Updated on Dec 4, 202469
How do I verify as a privately owned operating company?
Published on Oct 13, 2023Updated on Oct 12, 2024134
How do I verify as a non-profit?
Published on Oct 13, 2023Updated on Oct 12, 202441
Which proof of address (POA) is acceptable for institutional verification?
Published on Oct 13, 2023Updated on Oct 12, 2024130
How do I verify as a fund?
Published on Oct 13, 2023Updated on Oct 10, 202461
How do I verify as a government-owned enterprise?
Published on Oct 13, 2023Updated on Oct 9, 202433
How do I verify as a privately owned financial institution?
Published on Oct 13, 2023Updated on Oct 9, 202450
What's my company type and which documents should I prepare?
Published on Oct 13, 2023Updated on Oct 9, 202444
How do I verify as a private investment vehicle or family office?
Published on Oct 13, 2023Updated on Oct 9, 202430
How do I verify as a publicly traded company?
Published on Oct 13, 2023Updated on Oct 2, 202438

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