P2P featured ad policy (MENA region)

Published on Apr 6, 2024Updated on Sep 16, 20242 min read9

This policy outlines the eligibility criteria and selection process for featuring ads on our P2P marketplace. Featured ads are displayed at the top of the marketplace, offering increased visibility and potential for higher trading volume for eligible merchants.

  • Merchant Tier: only Diamond Merchants are eligible for featured ad.

  • Performance Metrics: merchants must meet specific performance metrics, including:

    • High order completion rate: the maker must demonstrate consistent ability to fulfill trade commitments.

    • Low order cancellation rate: the maker must maintain a low cancellation rate.

    • Postive user reviews: the maker must be responsible and conduct ethical conduct.

    • Adhere to liquidity and availability requirements.

What's the liquidity & availability requirement?

  • The maker must demonstrate consistent online presence during the featured ad period.

  • Merchants must maintain a minimum available balance in their relevant fiat currency throughout the featured ad duration.

What's the selection process?

  • Our P2P team will proactively identify and invite Diamond Merchants who meet the eligibility criteria.

  • Invited merchants will receive an email notification outlining the terms of the featured ad program, including:

    • Duration of the featured placement (maximum 2 days)

  • Merchants can accept or decline the invitation to participate in the featured ad program.

What are the additional considerations?

  • Our P2P reserves the right to modify or suspend the featured ad program at any time without prior notice.

  • Our P2P retains the discretion to remove merchants from the featured ad program if they no longer meet the eligibility criteria or violate platform regulations.

  • This policy is subject to periodic reviews and updates to ensure its effectiveness and alignment with evolving market dynamics.

You may reach out to us via p2p@okx.com.