How to avoid deposit of unsupported tokens?

Published on 16 Oct 2024Updated on 27 Nov 20242 min read32

When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions:

  • Review the supported token list

    • Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list.

  • Check deposit information

    • If you are unable to select the corresponding token, network chain, or matching contract address during the deposit process, pause the transaction.

  • Consult customer support

    • If you have any questions about the supported status of a particular token, contact our customer support for accurate information and guidance.

  • Stay updated

    • As the digital asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens.

Note: by following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.