What are the reasons for my spot copy trade order fail?
The possible failed reasons can be sorted into 3 categories:
Copy trader related
Lead trader related
Reasons why crypto can't be sold
Copy trader-related reasons
1. Insufficient funds in trading account
A spot copy trade might fail if a copy trader has insufficient USDT in their trading account. For example, if a spot copy trade requires a minimum order value of 20 USDT, but a copy trader has less than 20 USDT in their trading account, the copy trade will fail. Make sure you have sufficient funds in your account to carry out your spot trades. Note that trades which have already failed won't be placed after you increase your trading account funds.
2. Amount per order is too low
Currently, our platform has different minimum order value for each crypto in spot trading. If you buy lower than the minimum order value, your copy trade will fail. You can refer to the table below for some examples of minimum values. Note that data is from September 2023 and is subject to change.
| Tier | Trading pair |
Minimum order amount (Based on September 2023 data) | Maximum order value (Based on September 2023 data) |
|---|---|---|---|
| Tier 1 | OKB-USDT |
0.1 OKB | 4-5 USDT |
| Tier 2 | BTC-USDT | 0.00001 BTC | 2-3 USDT |
| Tier 3 | ETH-USDT | 0.001 ETH | 1-2 USDT |
| Tier 4 | LTC-USDT、XRP-USDT、DOGE-USDT | 0.01 LTC, 1 XRP, 10 DOGE |
0.5-1 USDT |
| Tier 5 | BCH-USDT、SOL-USDT |
0.001 BCH, 0.01 SOL |
0.1-0.5 USDT |
Note: the data in this table is from September 2023. Minimum order values may change with time and crypto price. You can check the manual trading page for real-time minimum values for each crypto.
If you use a proportional amount per order, the order value for each trade = Value of lead trader's order x copy trader's proportional multiplier. If the minimum order value for a BTC-USDT trade is 3 USDT, and the lead trader places a lead trade order with a value of 6 USDT, you must set a proportional multiplier of at least 3/6 = 0.5x. If they set a lower multiplier, your copy trade will fail. We recommend checking the lead trader's average order value and setting a suitable multiplier, so the Trader order value × Multiple ≥ Minimum order value.
If you use a fixed amount per order, the order value will be the same as the amount per order. If the minimum order value for a BTC-USDT trade is 3 USDT, you need to set your amount per order to at least 3 USDT. If you set lower than the minimum order value, your copy trade will fail. We recommend you to set a higher amount per order to ensure that it is sufficient to meet the minimum order value requirements.
3. Maximum total amount reached:
When you're setting up your copy trade, you can set a maximum total amount, which defines the maximum amount you'll invest across all trades under one lead trader. Please note the calculation for this limit only includes assets invested in ongoing trades, and not historical trades where you has already sold the crypto. When the maximum total amount has been reached, you can't copy any new trades until crypto in an ongoing trade is sold, causing copy trades to fail. You can increase your maximum total amount in your copy trade settings to continue opening new trades.
| Copy trades | Ongoing trade 1 | Ongoing trade 2 | Historical trade 1 | Historical trade 2 |
|---|---|---|---|---|
| Amount invested | 50 USDT | 50 USDT | 10 USDT | 10 USDT |
| Amount invested in ongoing trades | 50 + 50 = 100 USDT | |||
| Copy trader's maximum total amount | In this example, 200 USDT | |||
| Does the copy trader's current investment exceed their maximum total amount? | 100 < 200 No, it doesn't exceed the maximum total amount |
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4. Slippage protection:
Significant differences in the buy price between copy traders and lead traders can have a big impact on a copy trader's PnL. To prevent this, if there is more than a 0.5% disparity between the lead trader's and copy trader's buy price, our slippage protection mechanism will cancel the copy trade.
For example, if a trader buys BTC at a price of 20,000 USDT, we'll make sure that the copy trader's buy price is less than 20,000 × (1+0.5%) = 20,100 USDT. If the market experiences a significant fluctuation and the price rises to 20,200 when the copy trader is placing their order, our slippage protection will automatically cause the copy trade to fail.
Lead trader-related reasons
1. Exceeded the maximum total purchase value
Because of the liquidity and market depth of different cryptocurrencies, we’ve set a maximum limit for how much crypto lead traders can buy through lead trade orders. For example, for BTC-USDT, each lead trader can buy a maximum value of 5,000,000 USDT. Although you can continue to carry out BTC-USDT spot trades after exceeding this value, these trades won't act as lead trades. You'll need to sell crypto from ongoing trades before you can start leading trades again for that trading pair. For more details on leverage and position limits, read What limits are there for spot copy trading?
2. Exceeded daily order limit
Currently, you can open a maximum of 500 spot lead trade orders each day. After reaching 500, any new trades that you created on that day won't be able to be copied by copy traders.
3. Has insufficient assets
If you have less than 500 USDT in your trading account, you'll be unable to create new lead trades.
Reasons why crypto can't be sold
There is only a small likelihood that a crypto can't be sold in a spot copy trade. For example, if the market experiences extreme fluctuations, if all market makers cancel their buy orders, or if the system experiences an abnormality. In these cases, a copy trader will need to sell their crypto manually.