How to avoid deposit of unsupported tokens?
When making a deposit, ensure that the token you select is supported on our platform. To avoid depositing unsupported tokens, here are some suggestions:
Review the supported token list
Before depositing, visit our website to check the latest list of supported tokens. Ensure that the token you choose is on this list.
Check deposit information
If you are unable to select the corresponding token, network chain, or matching contract address during the deposit process, pause the transaction.
Consult customer support
If you have any questions about the supported status of a particular token, contact our customer support for accurate information and guidance.
Stay updated
As the digital asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens.
Note: by following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.