- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Apr 1, 20259,161
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Apr 18, 202519,536
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Apr 1, 20251,104
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on Apr 1, 2025412
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Apr 1, 20256,142
- OKX UAE Launch: Key information for institutional investors on OKX Middle East Fintech FZEPublished on Oct 14, 2024Updated on Apr 1, 20252
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Apr 1, 202531
- What are the types of documents that are accepted as proof of source of wealth in the United Arab Emirates (UAE)?Published on May 8, 2024Updated on Apr 1, 20252
- What are the types of documents that are accepted as proof of source of funds in the United Arab Emirates (UAE)?Published on May 8, 2024Updated on Apr 1, 20258
- How do I submit my proof of address (POA) in the United Arab Emirates (UAE)?Published on May 7, 2024Updated on Apr 1, 2025687
- How do I close my account? (app)Published on Aug 22, 2023Updated on Apr 4, 2025780
- How do I close my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025402
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on Apr 4, 2025514