U.S. Licenses
United States
Updated on: August 30, 2024
The OKX digital asset trading platform for United States customers is provided by OKCoin USA Inc.
OKCoin USA Inc. is licensed in the U.S. jurisdictions listed below and is registered as a Money Services Business with the Financial Crimes Enforcement Network (FinCEN), a bureau of the U.S. Department of the Treasury. Additional information regarding its licenses and FinCEN registration can be found on the Nationwide Multistate Licensing System website (NMLS# 1767779) and FinCEN’s MSB Registrant Search website.
OKCoin USA Inc. does not provide services to residents of the following restricted states: New York, West Virginia, and all U.S. territories other than the District of Columbia.
Residents of certain jurisdictions may have specific rights related to concerns or complaints about OKX’s services, which can be viewed by clicking on the respective jurisdiction name.
Alabama (AL)
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License: Sale of checks Money Transmission License, #619
Issuer: Alabama Securities Commission, 401 Adams Avenue, Suite 280, Montgomery, AL 36104
Alaska (AK)
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License: Money Transmitter License, #012537
Issuer: 333 Willoughby Ave, 9th Floor State Office Building Juneau, AK 99801
Disclosure:
Please note that this license does not cover the transmission of virtual currency.
For Alaska residents only:
If your issue is unresolved by Okcoin USA Inc., 1-888-201-8380, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents: Fax: 907-465-1230 Mail: msb_licensing@alaska.gov Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
Arizona (AZ)
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License: Money Transmission License, #1005050
Issuer: Arizona Department of Financial Institutions
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
Arizona consumers with complaints or concerns can contact the department at: Arizona Department of Insurance and Financial Institutions 100 North 15th Avenue, Suite 261 Phoenix, AZ 85007 Phone (601) 364‐3101 AZ Consumers can also file a complaint online: https://difi.az.gov/complaint
Arkansas (AR)
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License: Money Transmission License, #116440
Issuer: Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
Arkansas consumers with complaints or concerns can contact the department at: Arkansas Securities Department 1 Commerce Way, Suite 402 Little Rock, Arkansas 72202 Phone: (501) 324‐9260 Email ASDInfo@arkansas.gov AR Consumers may also file a complaint online at: https://securities.arkansas.gov/file‐a‐complaint‐2/
Connecticut (CT)
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License: Money Transmission License, # MT-1767779
Issuer: Agency: Connecticut Department of Banking 260 Constitution Plaza Hartford, CT 06103-1800
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below: Connecticut consumers with complaints or concerns can contact the department at: To File a Connecticut Consumer Complaint: https://portal.ct.gov/DOB/Consumer/Consumer‐Complaints/Online‐eLicensing‐Instructions Connecticut Department of Banking 260 Constitution Plaza # 1, Hartford, CT 06103 Phone: (860) 240‐8170 Email: Banking@ct.gov
Delaware (DE)
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License: Money Order Seller, Money Transmitter License, #030441
Issuer: Office of the State Bank Commissioner 1110 Forrest Avenue, Dover, DE 19904
District of Columbia (DC)
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License: Money Transmission License, # MTR1767779
Issuer: Department of Insurance, Securities, and Banking 801 First Street, NE, Suite 701 Washington, District of Columbia 20002
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If you still have an unresolved concern, DC consumers with complaints or concerns can contact the department at: District of Columbia Department of Insurance, Securities and Banking 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727‐8000 Fax: (202) 354‐1085 E‐mail: disbcomplaints@dc.gov Consumer Complaint Form Mail‐in Version: https://disb.dc.gov/publication/consumer-complaint-form
Florida (FL)
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License: Money Transmitters Part II,#FT230000302
Issuer: Florida Office of Financial Regulation
101 E. Gaines Street
Tallahassee, FL 32399
Disclosure:
NOTICE: By the Florida Office of Financial Regulation
BY GRANTING Okcoin USA INC A LICENSE, THE FLORIDA OFFICE OF FINANCIAL REGULATION IS NOT ENDORSING THE USE OF DIGITAL OR VIRTUAL CURRENCIES.
U.S. currency is legal tender backed by the U.S. government.Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protectionsThe value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.Holding digital and virtual currencies carries exchange rate and other types of risk.
POTENTIAL USERS OF DIGITAL OR VIRTUAL CURRENCIES, INCLUDING BUT NOT LIMITED TO BITCOIN, SHOULD BE FOREWARNED OF A POSSIBLE FINANCIAL LOSS AT THE TIME THAT SUCH CURRENCIES ARE EXCHANGED FOR FIAT CURRENCY DUE TO AN UNFAVORABLE EXCHANGE RATE. A FAVORABLE EXCHANGE RATE AT THE TIME OF EXCHANGE CAN RESULT IN A TAX LIABILITY. PLEASE CONSULT YOUR TAX ADVISOR REGARDING ANY TAX CONSEQUENCES ASSOCIATED WITH YOUR HOLDING OR USE OF DIGITAL OR VIRTUAL CURRENCIES.
If you have a question or complaint, please contact our customer support team at 1-888-201-8380 or us.support@okx.com.
Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about Okcoin USA Inc. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (850) 487-9687.
Georgia (GA)
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License: Georgia Seller of Payment Instruments License, #64756
Issuer: Georgia Department of Banking and Finance: Money Services Businesses 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
Georgia consumers with complaints or concerns can contact the department at: Georgia Department of Banking and Finance 2990 Brandywine Road, Suite 200, Atlanta, GA 30341‐5565 Phone: (770) 986‐1633
Idaho (ID)
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License: Money Transmitters, #MTL-251
Issuer: Idaho Department of Finance Securities Bureau 800 Park Blvd., Suite 200 Boise, ID 83712
Illinois (IL)
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License: Money Transmitter License, #MT.0000366
Issuer: Illinois Department of Financial and Professional Regulation Consumer Credit Section 100 West Randolph Street 9-100 Chicago, IL 60601
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
Illinois consumers with complaints or concerns can contact the department at: To file an Illinois Consumer Complaint: https://idfpr.illinois.gov/admin/dfi/dficomplaint.html Illinois Department of Financial and Professional Regulation 555W. Monroe Street, Suite 500, Chicago, IL 60661 Phone (888) 473‐4858
Indiana (IN)
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License: Money Transmitter License, #57395
Issuer: Indiana Department of Financial Institutions Consumer Credit Division 30 South Meridian, Suite 300 Indianapolis, IN 46204
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below: Indiana consumers with complaints or concerns can contact the department at: To file an Indiana Consumer Complaint: Complaint Form Department of Financial Institutions 30 South Meridian Street, Suite 300, Indianapolis, IN 46204 Phone (317) 232‐3955 dficomplaints@dfi.IN.gov
Iowa (IA)
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License: Money Services License, #2019-0023
Issuer: Iowa Division of Banking 200 East Grand Avenue, Suite 300 Des Moines, IA 50309-1827
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
Iowa consumers with complaints or concerns can contact the department at: To file an Iowa Consumer Complaint: https://www.idob.state.ia.us/public/contactInfo/contactForm.aspx?type=complaint Iowa Division of Banking 200 E Grand Ave., #300, Des Moines, IA 50309 Phone: (515) 218‐4014
Kansas (KS)
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License: Money Transmitter License, #MT.0000168
Issuer: Office of the State Bank Commissioner Consumer and Mortgage Lending Division 700 SW Jackson St., Suite 300 Topeka, KS 66603
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If you still have an unresolved complaint, complete the following complaint form(s):
Complete consumer assistance PDF form(s):
English: https://www.osbckansas.org/consumer_files/complaintform.pdf
Spanish: https://www.osbckansas.org/wp‐content/uploads/spanish_complaintform.pdf
Mail, fax or email the completed consumer assistance form and attachments to: Kansas Office of the State Bank Commissioner Attn: Consumer Affairs 700 SW Jackson St, Suite 300 Topeka, KS 66603 Fax: (785) 371‐1229 Email: complaints@osbckansas.org
Louisiana (LA)
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License: Sale of Checks and Money Transmitters License and Virtual Currency Business Activity License
Issuer: Louisiana Office of Financial Institutions Depository Division 8660 United Plaza Blvd, 2nd Floor Baton Rouge, LA 70809
Disclosure:
Please note the money transmission license issued to OKCoin USA Inc. by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency. If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If you still have an unresolved complaint regarding OKCoin USA Inc. money transmission activity, you may file it online with the Office of Financial Institutions at http://www.ofi.state.la.us/.
If you are unable to resolve the issue regarding the money transmission activity, you may file a complaint by contacting the Office of Financial Institutions. All complaints must be submitted in writing. To file a complaint, please complete the complaint form and send it to OFI http://www.ofi.state.la.us by mail, email, or fax.
Louisiana Office of Financial Institutions 8660 United Plaza Boulevard, 2nd Floor Baton Rouge, LA 70809‐7024 Phone: (225) 925‐4660
Virtual Currency Disclosure
Please note the following disclosures associated with virtual currency: Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency. Transactions in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable. Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction. The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time. Any surety bond required by law for the benefit of customers may not be sufficient to cover all losses incurred by customers. Customers should perform research before purchasing or investing in virtual currency.
Maine (ME)
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License: Money Transmission License
Issuer: Dept. of Professional & Financial Regulation Bureau of Consumer Credit Protection 76 Northern Ave Gardiner, ME 04345
Maryland (MD)
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License: Money Transmitter License, #1767779
Issuer: Maryland Commissioner of Financial Regulation 1100 N. Eutaw Street, Suite 611 Baltimore, MD 21201
Disclosure:
If you are located in the State of Maryland and have a complaint, please contact our customer support team at 1-888-201-8380 or us.support@okx.com. If you still have an unresolved question or complaint about Okcoin USA Inc. money transmission services, you may file it by contacting The Commissioner of Financial Regulation for the State of Maryland.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Okcoin USA Inc. (License Number 1767779) at 1100 N. Eutaw Street/Suite 611, Baltimore, MD 21201 or by telephone at 1-888-784-0136. Licensing status verification is available on the NMLS Consumer Access website at www.nmlsconsumeraccess.org.
Michigan (MI)
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License: Money Transmitter License, #MT0022704
Issuer: Department of Insurance and Financial Services Consumer Finance Section P.O. Box 30220 Lansing MI, 48909-7720
Minnesota (MN)
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License: Money Transmitter License, #MN-MT-1767779
Issuer: Department of Commerce Financial Institutions Division 85 7th Place East, Suite 500 St. Paul, MN 55101
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
Minnesota consumers with complaints or concerns can contact the department at: File a Minnesota Consumer Complaint: https://mn.gov/commerce/consumer/file-a-complaint/other-complaints.jsp Minnesota Department of Commerce 85 7th Place East, Suite 280 Saint Paul, MN 55101 Phone: (651) 539‐1500 Complaints: (651) 539‐1600
Nebraska (NE)
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License: Money Transmitter License
Issuer: Nebraska Department of Banking & Finance P.O. Box 95006 Lincoln, NE 68509-5006
Nevada (NV)
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License: Money Transmitter License, #MT11219
Issuer: Nevada Financial Institutions Division, 3300 W. Sahara Ave., Suite 250, Las Vegas, NV 89102
Disclosure:
OKCoin USA Inc. is licensed by the Nevada Department of Business & Industry, Financial Institutions Division as a money transmitter. If you have a question or complaint, please first contact OKCoin Customer Service at us.support@okx.com, 1-888-201-8380, or at our mailing address: One Sansome St, Suite 3500, San Francisco, CA 94104. If you have an unresolved question or complaint regarding the money transmission services provided by OKCoin USA Inc., you may contact the Nevada Department of Business and Industry, Financial Institutions Division at (702) 486-4120.
New Hampshire (NH)
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License: Money Transmission License, #23134-MT
Issuer: State of NH Banking Department Consumer Credit Division 53 Regional Drive, Suite 200 Concord, NH 03301
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
New Hampshire consumers with complaints or concerns can contact the department at: New Hampshire Banking Department 53 Regional Drive, Suite 200, Concord NH, 03301 Phone: (603) 271‐3561 Email: nhbd@banking.nh.gov
New Jersey (NJ)
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License: Money Transmitter License, #L071981
Issuer: New Jersey Department of Banking and Insurance Licensing Services Bureau - Banking PO Box 473 Trenton, NJ 08625
New Mexico (NM)
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License: Money Transmission License
Issuer: Financial Institutions Division 3rd Floor, Toney Anaya Building 2550 Cerrilos Road Santa Fe, New Mexico 87504
North Carolina (NC)
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License: Money Transmitter License, #183802
Issuer: NC Office of the Commissioner of Banks Money Transmission Division 4309 Mail Service Center Raleigh, NC 27699-4309
North Dakota (ND)
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License: Money Transmitter License, #MT103502
Issuer: North Dakota Department of Financial Institutions 2,000 Schafer Street, Suite G Bismark, ND 58501
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
North Dakota consumers with complaints or concerns can contact the department at: North Dakota Department of Financial Institutions 1200 Memorial Highway, Bismarck, ND 58504 Phone: (701) 328‐9933 Email: dfi@nd.gov
Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
Ohio (OH)
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License: Money Transmitter License, #OHMT194
Issuer: Ohio Division of Financial Institutions 77 South High Street, 21st Floor, Columbus, Ohio 43215
Oklahoma (OK)
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License: DOB Money Transmission License
Issuer: Oklahoma Banking Director of Nondepository Institutions 2900 N. Lincoln Boulevard Oklahoma City, Oklahoma 73105
Oregon (OR)
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License: Money Transmitter License, #30243
Issuer: Oregon Division of Financial Regulation Licensing Section 350 Winter Street NE Room 410 Salem, OR 97301
Puerto Rico (PR)
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License: Money Transmitter License, #TM-116
Issuer: Commissioner of Financial Institutions
Regulation and Licensing Division
1492 Ponce de Leon Avenue, Suite 600
Centro Europa Bldg. San Juan, PR 00907
Rhode Island (RI)
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License: Currency Transmitter, #20203954CT
Issuer: Department of Business Regulation 1511 Pontiac Ave Cranston, RI 02920
Disclosure:
OKCoin USA Inc. is licensed by the Rhode Island Department of Banking as a Money Transmitter. Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
South Carolina (SC)
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License: AG Money Transmitter License
Issuer: Office of the Attorney General Money Services Division
Rembert C. Dennis Building 1000 Assembly Street Columbia, SC 29201
South Dakota (SD)
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License: Money Transmitter License, #MT.2178
Issuer: South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
South Dakota consumers with complaints or concerns can contact the department at: South Dakota Department of Labor & Regulation – Division of Banking 1714 Lincoln Ave., Suite 2, Pierre, SD 57501 Phone: (605) 773‐3421 Email: banking@state.sd.us
Tennessee (TN)
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License: Money Transmitter License, #1767779
Issuer: Tennessee Department of Financial Institutions, Compliance Division
Tennessee Tower, 26th Floor, 312 Rose L. Parks Ave, Nashville, TN 37243
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If your concerns have not been addressed, please contact the state regulator listed below:
Tennessee consumers with complaints or concerns can contact the department at: Tennessee Department of Financial Institutions 312 Rosa L. Parks Avenue, 13th Floor, Nashville, TN 37243 Phone: (615) 741‐2236 Email: TDFI.Contact@tn.gov
The Tennessee Department of Financial Institutions does not regulate virtual currency. Please note that this license and the required surety bond do not cover the transmission of virtual currency. The Tennessee Department of Financial Institutions does not regulate virtual currency. Tennessee’s Money Transmitter License and the required surety bond do not cover the transmission of virtual currency. However, any company that offers to exchange, administer, or maintain virtual currencies for sovereign currency may be subject to state regulation and licensing as well as federal regulation. To verify a licensed Tennessee Money Transmitter, please visit https://www.tn.gov/tdfi/mortgage-consumer-lending/money-transmitter/mt-listing.html or visit the NMLS Consumer Access website: https://www.nmlsconsumeraccess.org/.
Vermont (VT)
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License: Money Transmitter License, #100-156 and Other Trade Name (#1), #MT-1767779-1
Issuer: Vermont Department of Financial Regulation Banking Division, 89 Main Street, Montpelier, VT 05602
Virginia (VA)
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License: Money Order Seller and Money Transmitter License, #MO-374
Issuer: Bureau of Financial Institutions Administration and Licensing Section 1300 E. Main Street, Suite 800 Richmond, VA 23219
Disclosure:
Okcoin USA Inc. is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).
Washington (WA)
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License: Money Transmitter (Includes Currency Exchange), #550-MT-119878
Issuer: State of Washington - Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501
Disclosure:
If you have a complaint, please contact OKCoin USA Inc. at 1-888-201-8380 or us.support@okx.com. If you still have an unresolved complaint regarding OKCoin USA Inc money transmission activity, you may file it online with the Washington DFI at https://dfi.wa.gov/consumers/file-complaint/money-services-complaint. Washington Department of Financial Institutions PO Box 41200 Olympia WA 98504‐1200 Phone: (877) 746‐4334 Email: dfi@dfi.wa.gov