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Server Upgrade: Futures Trading Suspension

Published on Oct 11, 20192 min read

Dear valued customers,

In order to enhance our system, we will upgrade the futures trading server at 05:00 Oct 12, 2019 (CEST, UTC+2).

The upgrade will take approximately 5 minutes. During the upgrade, futures trading, including order placement and order cancellation, will be disabled temporarily. All open orders will not be cancelled and users can still transfer funds in and out of their futures account.

Please take necessary measures before the downtime, such as adding margin, lowering the leverage, or even closing the positions to avoid potential risks like forced-liquidations caused by market volatility.

If any volatile market movement is observed before the upgrade, we may postpone it to a later time when the market's stability is ensured. We will further announce the details if such postponement is necessary.

Thank you for your continued support and we assure you our best services at all times.

Regards,

OKX

Oct 11, 2019