FAQ

Institutional verification

How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
Published on Dec 12, 2024Updated on Dec 17, 20241
How do I check the status of my institutional verification?
Published on Oct 10, 2024Updated on Oct 20, 202410
How do I fix errors when submitting my institutional verification?
Published on Oct 10, 2024Updated on Oct 20, 202416
How do I start onboarding as an institutional user?
Published on Oct 10, 2024Updated on Oct 20, 20246
What attestation do we need to agree to when verifying as an institutional customer?
Published on Feb 5, 2024Updated on Oct 2, 202488
How do I verify as a trust?
Published on Oct 13, 2023Updated on Dec 4, 202464
How do I verify as a privately owned operating company?
Published on Oct 13, 2023Updated on Oct 12, 2024120
How do I verify as a non-profit?
Published on Oct 13, 2023Updated on Oct 12, 202439
Which proof of address (POA) is acceptable for institutional verification?
Published on Oct 13, 2023Updated on Oct 12, 2024124
How do I verify as a fund?
Published on Oct 13, 2023Updated on Oct 10, 202456
How do I verify as a government-owned enterprise?
Published on Oct 13, 2023Updated on Oct 9, 202431
How do I verify as a privately owned financial institution?
Published on Oct 13, 2023Updated on Oct 9, 202450
What's my company type and which documents should I prepare?
Published on Oct 13, 2023Updated on Oct 9, 202439
How do I verify as a private investment vehicle or family office?
Published on Oct 13, 2023Updated on Oct 9, 202430
How do I verify as a publicly traded company?
Published on Oct 13, 2023Updated on Oct 2, 202434

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