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How long does it take to complete my identity verification?

Published on Sep 4, 2024Updated on Sep 5, 20242 min read1

OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification:

Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours.

Note:

  • Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here.

  • Waiting times may increase due to the high interest in cryptocurrency.

  • You'll receive confirmation that you’ve been verified by SMS or email. If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.

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