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FAQ
Account management and security
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Mar 7, 2025281
- Why is my account frozen?Published on Aug 22, 2023Updated on Feb 27, 202519,013
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Feb 21, 202529
- How do I register for an OKX account?Published on Sep 6, 2024Updated on Jan 15, 202529
- How do I freeze my account? (app)Published on Jul 11, 2024Updated on Feb 17, 20253
- How do I update my email?Published on Sep 6, 2023Updated on Feb 17, 2025
- How do I close my account? (web)Published on Aug 22, 2023Updated on Feb 21, 2025395
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