How do I link an authenticator app?

Published on 29 Aug 2023Updated on 28 Nov 20243 min read11,932

Make your account more secure by linking an authenticator app. You can use any authenticator app you prefer, such as Google Authenticator or Microsoft Authenticator.

Note: you can turn off or change your authenticator app anytime you like. However, to secure your assets, you won't be able to withdraw any funds within 24 hours after changing your authenticator app.

On the app

  1. Open the OKX app, go to the Main menu, select Profile and Settings, navigate to Security, and select Authenticator app under the Authentication methods section to begin your setup

    CT-account-howtolinkauthenticator-app1-en

    Find Security center in Profile and settings

  2. The app will prompt you to verify your phone number or email address before proceeding

  3. Download an authenticator app if you haven't already (e.g., Google Authenticator or Microsoft Authenticator). From this point, you'll need to use both the OKX app and the authenticator app to complete the setup

  4. Copy the setup key from the OKX app. Then, open your authenticator app and paste the setup key in it. Alternatively, you may also use the authenticator app to scan the QR code shown in the OKX app

    • Tips: As different applications may have different interfaces or settings, we encourage you to follow the instructions in your authenticator app

  5. Once you've added your OKX account to the authenticator app, return to the OKX app and select Continue

  6. Go to your authenticator app, obtain the 6-digit verification code it shows you, and type that code into the OKX app

  7. After completing these steps, your authenticator app will be successfully linked

  8. (Optional) For enhanced security, we recommend disabling cloud sync on your authenticator app

On the web

  1. Log in to your account at okx.com and go to the Security center (Profile icon > Security)

  2. Find Authenticator app in the Security center and select Set up

    ct-web-link-authenticator

    Find the authenticator app in the Security center

  3. Open your existing authenticator app or download and install one if needed. After opening or installing the app, click Next

    ct-web-link-authenticator-app

    Link authenticator app page

  4. Use your authenticator app to scan the QR code or manually enter the Setup code in the authenticator app

    • Tips: As different applications may have different interfaces or settings, we encourage you to follow the instructions in your authenticator app

  5. Once you've added your OKX account to the authenticator app, select Next in your web browser

  6. From your authenticator app, obtain the 6-digit verification code it shows you, and type that code into the web browser

  7. After completing these steps, your authenticator app will be successfully linked

  8. (Optional) For enhanced security, we recommend disabling cloud sync on your authenticator app